Privacy Policy
Last Updated: March 11, 2026
At Solace, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
When you interact with Solace, we may collect the following information:
We collect this information only to provide better services and support.
2. How We Use Your Information
Your information may be used for the following purposes:
We do not sell, trade, or rent your personal information to third parties.
3. Confidentiality of Sessions
Solace respects the confidentiality of all sessions and personal discussions. Any information shared during counselling or wellness sessions will be kept private unless disclosure is required by law.
4. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security.
5. Third-Party Services
Our website may use third-party tools such as payment gateways or booking platforms. These services may collect information according to their own privacy policies.
6. Cookies
Our website may use cookies to improve user experience and website performance. You can disable cookies through your browser settings.
7. Your Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data where applicable
8. Changes to This Policy
Solace may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
Café Session Policy
Solace may occasionally conduct counselling or wellness sessions in public spaces such as cafés or partner venues to provide a relaxed and comfortable environment.
By booking a café session, you agree to the following:
Public Environment
Café sessions take place in a public setting. While reasonable efforts will be made to choose quiet and comfortable locations, complete privacy cannot be guaranteed.
Client Comfort and Consent
Clients may choose café sessions voluntarily. If you prefer a more private setting, you may request an online session or another suitable arrangement.
Respect for Venue Rules
Clients are expected to follow the rules and policies of the café or venue where the session takes place, including purchasing food or beverages if required by the venue.
Confidentiality Awareness
Although Solace maintains professional confidentiality, clients should be aware that conversations in public environments may be partially overheard by others.
Session Conduct
All participants are expected to maintain respectful behaviour during the session and towards the venue staff and other guests.
Location Confirmation
The exact café location and meeting details will be shared with the client prior to the session.
Solace reserves the right to reschedule or relocate a café session if the environment is not suitable for a comfortable conversation.
Email: hello@solacezone.life
Website:
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.